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Privacy Policy

This policy describes the limited data Burlington Residents Directory receives, how it is handled, and the choices available to you. No site account is required, and we do not host Burlington or Iowa government records about individuals.

Information You Send Us

A name, phone number, or address entered in a search form is sent to the outside provider that supplies the results. We do not retain a copy of that search on our servers. When you contact us, we receive the details in your message and use them to respond.


Automatic Technical Data

Routine hosting logs may record an IP address, browser type, viewed pages, and timestamps. We review combined statistics to maintain the site and understand page use. Basic analytics and advertising measurement may also rely on cookies or comparable technology.


How We Use Data

Limited data helps us operate the site, repair errors, measure traffic, and improve content. We neither sell a visitor list nor create individual user profiles.


Links to Other Websites

Links may lead to county or state portals, archives, library collections, and outside search services. Once you leave, the destination's privacy terms control what you submit. Sponsored search results are likewise provided by a separate company.


Who Might See Your Data

The service providers that host and support the site process server logs for us. Analytics and advertising partners may receive the automatic data described above. We disclose data when a valid legal process requires it, and not otherwise.


How We Protect Your Data

An encrypted connection protects traffic to the site, and logs are retained only as long as needed for the purposes stated above. Because no account is offered, the site stores no user password or account profile.


Users Under 18

The site is meant for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18; if you believe a minor has sent us information, contact us and we will delete it.


Your Data Rights

Iowa Code Chapter 715D may provide rights concerning personal data held by covered businesses, subject to its scope and exceptions. Because we retain very little, a request normally involves checking our contact mailbox and available server logs. Use the Contact page to ask. Public records held by Iowa, Des Moines County, or Burlington offices remain outside our control; correction or removal requests for those records must go to the custodian.


Updates to This Policy

Any change to this policy will be posted on this page. Using the site after a change means you accept the updated version.